Knowledge is power but too much knowledge can be exhausting. I was chosen to head the DEX training program presentation design, development and integration with an external LMS. The presentation was designed in phases and based off of DEX’s original training methodology. The design was updated so it was up to speed with the remainder [...]

In conjunction with Cisco Systems marketing and design teams and DEX Systems team members this internal presentation was built to help Cisco’s teams better understand the company’s future. Partnering and integrating DEX Systems Software would increase Cisco’s Technical service offerings to their customers and would strengthen operational visibility.

The Big Data presentation was created for the Society of Service Executives and presented by DEX Senior Vice President to define Big Data’s Role in the service industry. Initially I was presented with key bullets for the presentation and I provided all the necessary research, data and statistics required to reach the finished product. The [...]